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13:50 - What makes a fantastic therapist? Customer experience and service for one! Language and communication skills, treatment expectations, and awesome tech software systems.
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http:www.yourmusculoskeletalspecialist.com Paula Nutting shows you some of the BEST ways to make real changes in dysfunction by applying the MOST effective manual technique. Her favourite is "The Supercharged Therapist Method" of Chapmans Reflexes where you get results in just ONE treatment where it would often take THREE or MORE.
Introduction
Paula Nutting has over 30 years’ experience in health and massage, specialising in musculoskeletal therapy since 2007. She has lectured on various diploma and degree subjects, as well as coordinated and designed units of study for the vocational and higher education arenas.
A published expert in her field – including her own book series, plus article contributions in various esteemed journals and text books – she presents courses, seminars and workshops within the local and international massage circuit in areas of musculoskeletal dysfunction, instability of the core, acute and chronic muscle imbalance and many muscle and joint techniques. She also owns and operates a successful remedial massage therapy clinic in the north of Brisbane.
Paula has served as a National Director with the Australian Association of Massage Therapists (AAMT), 2006 – 2010 and 2020 – current taking on various roles including Vice President and President. She was also Chair on the Ethics Committee and Chair of the Education Committee. She has been involved in the National Health Practitioners of Canada/AAMT governance and strategic planning, and is a past Director on the Board of the Australian Massage Research Foundation (AMRF).
Details on available books, self-therapy videos, courses and special events can be found at
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